HOW DO I GET IN CONTACT WITH YOUR SUPPORT TEAM?
Our ONLY email for support & related questions is firstname.lastname@example.org!
WHEN SHOULD I EXPECT A REPLY TO MY EMAIL?
Our team aims to respond to all emails within 72 hours. Please understand that during and after product releases we may take slightly longer due to a higher volume of inquiries.
WHERE IS ABSTRACTBYJULES SOLD?
Our products are only sold online at our official website abstractbyjules.com.
HOW LONG WILL IT TAKE FOR MY ORDER TO SHIP?
Our warehouses fulfill orders SAME DAY before 3PM CST/4PM EST excluding weekends!
WILL MY ORDER HAVE TRACKING?
All orders have tracking! Our warehouse will automatically sync your tracking number, and email it to your provided email when shipped.
HOW OFTEN DO YOU RELEASE NEW ITEMS?
We are constantly releasing new products & styles. In order to stay up to date make sure you subscribe to our newsletter!